Service Terms

Service terms

Your repair order sets out the work you authorize and the terms for that job. Estimates, provider charges and any required deposit depend on the customer, provider and repair. Ask us what applies before work begins.

Unless otherwise agreed in writing, authorized charges are due when work is complete. We will notify you when the vehicle is ready. Please collect it within 48 hours of that notice; daily storage charges apply afterward unless otherwise agreed in writing. The repair order states the applicable charge.

Unless your repair order or invoice says otherwise, qualifying repairs carry a limited warranty of 12 months or 12,000 miles, whichever comes first. Coverage is limited to the repair performed and is subject to management review and the exclusions in your repair order.

Refunds and cancellations

For questions about cancelling or rescheduling a service, returning a part, or requesting a refund, call 719-413-6969 or email info@osrvac.com. Ask what applies to your particular job, parts and any deposit before authorizing work. Contacting us does not itself approve a refund or cancel authorized work. Nothing on this page limits rights provided by applicable law.

This summary does not replace your signed repair order, repair authorization or full warranty conditions. Please review those documents and ask us about any terms you do not understand.

On-Site RV & A/C LLC

9092 Rustique Dr, Fountain, CO 80817

719-413-6969 | info@osrvac.com